Flat Rate Shipping:
We offer flat rate shipping for your convenience on all orders... no matter how much you order!
- US Mail Standard Flat Rate Shipping: only $6.50 for 3-7 days delivery
- US Mail Priority Upgrade: only $8.50 for 2-4 days delivery
- Canada: Rates start at $23.00 (2 - 4 weeks)
- Europe & Beyond: Rates start at $27.00 (2- 4 weeks)
Shipping rates are subject to change. Orders received by 2:00 pm (M-F Eastern Time) are typically shipped the same day. We ship most orders via US Mail or US International Mail from the beautiful Charlotte, North Carolina area.
Domestic shipping, time in customs, and local delivery times can take up to four business weeks. International customers are responsible for any customs charges, duties and tariffs.
*Orders containing liquids or flammable items require special labeling and surface transportation only. For example, Nickel Solution® , Nickel Alert ® and Nickel Guard™ require special labeling and have taken up to 12 business days for delivery domestically.
Expedited Shipping Service:
We also offer expedited domestic & international shipping through FedEx. If you select an expedited delivery method, you will be provided with the associated costs during checkout. Please note the FedEx deadline is 3:00 p.m. (Eastern Time) for shipping the same day.
Returns and Exchanges:
We will gladly exchange any of our products that are in re-sellable/unused condition; however, you will be responsible for all related shipping charges. Typically, the most reasonable shipping method for returns to us is USPS First Class Mail.
Exchange Shipping Rates:
United States: Standard fee is $8.50.
International: We will use the same shipping service you selected for your original order and bill accordingly.
Thank you for placing your trust in us!
PO Box 1294
Huntersville, NC 28070
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